Senior Compliance Officer

Skills

About the Role

You will coordinate brand-integrity programs, track network requirements and escalations, maintain governance documentation, and partner with Risk, Legal, Commercial, Partnerships, and Operations. You will support reviews of high-risk merchant models, track remediation, identify control gaps, and prepare updates for governance forums.

Requirements

• Around 5+ years of experience in program management, compliance, risk, operations, merchant oversight, or similar cross-functional roles
• Experience working in payments, fintech, financial services, or another regulated environment
• Familiarity with card-network compliance, merchant risk, high-risk verticals, or brand-integrity programs
• Ability to work across global teams and time zones
• Ability to build structure in ambiguous environments
• Experience with merchant models such as payment facilitators or marketplaces
• Experience with program trackers, governance routines, documentation workflows, or compliance operations

Responsibilities

• Lead and coordinate brand-integrity program activities, including tracking, escalations, remediation follow-up, documentation, and stakeholder coordination
• Support governance of card-network and alternative-payment-method integrity programs
• Manage program plans, trackers, decision logs, action items, and governance routines
• Coordinate intake and triage of merchant, partner, and network issues
• Align merchant-facing processes and internal governance with cross-functional stakeholders
• Maintain documentation, playbooks, and training materials
• Track remediation items, deadlines, and dependencies
• Support reviews of higher-risk merchant verticals and models
• Identify recurring issues, process gaps, and control weaknesses
• Prepare leadership updates and governance materials
• Standardize global management of brand-integrity work
• Contribute to initiatives balancing revenue opportunities with compliance and reputational risk