Senior CDD Risk Analyst Direct Customer Onboarding

Adyen is a Dutch financial technology company providing global payment acceptance.

57 current maintainers51 active leads10 new active leads8 lead step-downs
Amsterdam, Netherlands
About Adyen

Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.

View jobs by Adyen

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead complex enterprise merchant onboarding and multi-jurisdictional due diligence. You will interpret compliance policies, conduct quality reviews, improve processes and tooling, collaborate with commercial and control functions, manage merchant escalations, and mentor CDD analysts on risk and regulatory changes.

Requirements

  • 6+ years of CDD, KYC/EDD operations, second-line risk, or compliance experience in fintech, payments, or financial services
  • Experience evaluating complex corporate structures, UBO transparency, high-risk business models, and AML/CFT standards
  • Experience with PEP, sanctions, adverse-media, and high-risk-industry risk assessment
  • Experience navigating commercial dynamics while maintaining risk controls
  • Merchant-facing customer engagement experience
  • Data analytics skills for identifying onboarding friction and supporting automation
  • Written communication, coaching, and cross-functional collaboration skills

Responsibilities

  • Lead onboarding for complex enterprise merchants
  • Conduct multi-jurisdictional due diligence and mitigate risks
  • Translate compliance policies into operational procedures
  • Lead calibration sessions for consistent policy application
  • Perform quality-control checks and maintain accurate risk decisions
  • Identify onboarding bottlenecks and improve workflows and tooling
  • Partner with commercial teams on merchant negotiations and escalations
  • Mentor CDD analysts and lead training sessions

Benefits

  • Equity through RSUs
  • 401(k)
  • Health insurance
  • Dental insurance
  • Vision insurance