Senior Analyst Digital Workplace Endpoint
Public global power company that owns and operates electricity generation, regulated utilities, LNG infrastructure, renewable energy, and battery-storage assets.
About The AES Corporation
AES develops, constructs, and operates power-generation and distribution businesses, supplying affordable and sustainable power. Its portfolio includes solar, hydro, wind, natural gas, coal, battery storage, utilities, and LNG infrastructure.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will configure, deploy, administer, and support endpoint technologies, operating systems, applications, security tools, and device-management platforms. You will automate software deployment and repeatable tasks, remediate vulnerabilities, troubleshoot endpoint issues, support users and meeting-room technology, maintain documentation, and improve endpoint performance and user experience.
Requirements
- Bachelor's degree in a relevant technical field or equivalent education, training, certifications, and experience
- Approximately 3+ years of endpoint engineering, systems administration, digital workplace technology, desktop engineering, or related experience
- Experience with endpoint management, deployment, application packaging, automation, scripting, or endpoint standards
- Working knowledge of Intune, MECM/SCCM, Windows 11, Microsoft 365, Active Directory, Microsoft Entra ID, Group Policy, and TCP/IP networking
- Experience with endpoint deployment, software distribution, patch management, compliance, and lifecycle management
- PowerShell scripting familiarity
- Strong troubleshooting, documentation, communication, and collaboration skills
Responsibilities
- Configure, deploy, administer, and support endpoint technologies
- Support Intune, MECM/SCCM, Autopilot, application packaging, compliance management, and policy deployment
- Create software deployment packages and automate repeatable tasks with PowerShell
- Support patch management, vulnerability remediation, encryption, and compliance monitoring
- Troubleshoot endpoint, application deployment, device management, virtual environment, and user experience issues
- Provide advanced user support and participate in on-call rotations
- Support Microsoft Teams Rooms and Logitech technologies
- Maintain documentation, procedures, work instructions, and knowledge base articles
- Improve endpoint performance, operational efficiency, automation, and user experience