Senior Agent Product Manager Spanish Speaking
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the delivery, adoption, and expansion of AI solutions for strategic enterprise customers. You will build and optimize AI agents, define transformation roadmaps with executive stakeholders, direct delivery partners, and turn deployment learnings into reusable product assets.
Requirements
- 6+ years of experience owning ambiguous, high-stakes outcomes
- Technical acumen in AI agent design
- Experience advising senior decision-makers at large organizations
- Spanish fluency
Responsibilities
- Own technical wins for strategic opportunities
- Serve as an executive partner to customer leadership
- Design, build, and optimize enterprise AI agents
- Develop reusable frameworks and playbooks
- Direct forward-deployed engineers and partner teams
- Feed deployment insights into Product and Engineering
Benefits
- Equity
- Commission
- Medical, dental, and vision benefits
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Flexible vacation policy
