Safety Operations Lead
1 hour agoLeadSalary: 250K - 300KSan Francisco, USAHybridFull TimeOperationsJobs by Thinking Machines Lab
Thinking Machines LabVisit Thinking Machines Lab website
Artificial-intelligence research and product company building customizable AI systems, including the Tinker training API and Inkling open-weight models.
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Funding history
About Thinking Machines Lab
Thinking Machines Lab develops AI products that let researchers and developers fine-tune and use models, while also releasing open-weight multimodal models.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will review flagged content, safety escalations, and abuse signals; triage cases; apply policy; and take enforcement actions. You will use casework to refine safety policy, build tooling and automation, embed safety protections into product experiences, and improve detection of safety-relevant events.
Requirements
- 7+ years in trust and safety, content moderation, or fraud and abuse operations with recurring case-queue responsibility
- Experience defining, operationalizing, and enforcing policies end to end
- Direct case experience with cybersecurity abuse, CBRN-relevant risk, youth safety, or prompt injection
- Familiarity with model safety and abuse risk categories
- Experience using AI tools such as Claude or Codex to build or accelerate operational workflows
Responsibilities
- Review flagged content, safety escalations, and account-level abuse signals
- Triage cases, apply policy judgment, and take enforcement actions
- Design and refine safety policy using casework patterns
- Build and maintain triage, enforcement, and abuse-detection tooling
- Embed safety protections into product experiences
- Improve observability and detection for safety-relevant events
Benefits
- Health, dental, and vision benefits
- Unlimited PTO
- Paid parental leave
- Relocation support