Robot Service Engineer Data Collection

Munich-based provider of AI-powered industrial automation and robotics products.

Munich, Germany

Funding history

About Agile Robots SE

Agile Robots develops Physical AI products, including humanoid robots, robotic arms, dexterous hands, and automation software for industrial applications.

View jobs by Agile Robots SE

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will provide first-line technical support for robots, teleoperation devices, cameras, and recording systems. You will diagnose hardware, software, network, and calibration issues; install and maintain equipment; document faults and repairs; and escalate complex problems to R&D. You will deploy updates, improve workflows, follow safety guidance, and maintain troubleshooting documentation.

Requirements

  • Degree or vocational training in mechatronics, electrical engineering, robotics, computer science, or a related field
  • Hands-on experience troubleshooting electromechanical systems, robots, or industrial equipment
  • Basic knowledge of Linux, command-line tools, and system logs
  • Good English communication skills

Responsibilities

  • Provide first-line technical support for robots, teleoperation devices, cameras, and recording systems
  • Diagnose and resolve hardware, software, network, and calibration issues
  • Install, set up, and calibrate robots and teleoperation workstations
  • Perform preventive maintenance and replace parts
  • Maintain records of faults, repairs, and spare-parts usage
  • Escalate complex issues to R&D with reproduction steps, logs, and data
  • Test and deploy software updates and fixes
  • Ensure safe operation and maintain troubleshooting guides, SOPs, and setup instructions

Benefits

  • Corporate Benefits Program covering health, mobility, and learning for 100€ net per month
  • Free drinks and fruit
  • Regular company events