Revenue & Restaurant Ops Contractor
Blackbird Labs operates Blackbird, a restaurant loyalty and payments app. Diners tap in and pay at participating restaurants to earn and spend $FLY rewards, while restaurant partners participate in its dining network.
Funding history
Investors
About Blackbird Labs, Inc.
Blackbird Labs operates a dining loyalty and payments platform for restaurant lovers and participating restaurants. Through the Blackbird app, diners can tap in at restaurants, pay with Blackbird, earn $FLY rewards, use a non-custodial Blackbird wallet, and access Blackbird Club benefits such as higher reward rates, priority reservations, and events. The company serves restaurant diners and restaurant partners across its supported markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support revenue operations focused on restaurant partners, loyalty initiatives, and the systems behind them. You will design workflows, analyze performance, build hardware and inventory tracking systems, improve CRM data integrity, and execute revenue-generating initiatives.
Requirements
- 2–4 years of experience in operations, revenue operations, analytics, or a related field
- Strong analytical skills
- Claude Code
- SQL
- CRM experience, preferably HubSpot
- Google Sheets
- Reporting tools such as Metabase
- Coding or scripting experience in SQL, Python, or JavaScript
- Organization and attention to detail
- Ability to build systems and execute within them
Responsibilities
- Design and operationalize workflows for loyalty and revenue-generating programs
- Develop performance analysis and reporting
- Implement systems for hardware and inventory tracking and reconciliation
- Improve CRM optimization, data integrity, and reporting accuracy
- Support and execute ad hoc revenue initiatives
