Project Manager: Claims Transformation Programme
SiriusPoint is a Bermuda-headquartered specialty underwriter providing insurance and reinsurance solutions to clients and brokers globally. It serves clients through primary insurance, reinsurance, and programs & MGA partnerships across Property & Casualty and Accident & Health lines.
About SiriusPoint
SiriusPoint is a specialty underwriter providing solutions to clients and brokers around the world, offering security and resilience in an uncertain market. The company underwrites primary insurance across a growing number of sectors, acts as a global reinsurer from its North America, Bermuda and European hubs (including Lloyd's Syndicate 1945), and is a leading carrier for program administrators and managing general agents partnering with casualty and specialty lines programs worldwide. Bermuda-headquartered with offices in New York, London, Stockholm and other locations, SiriusPoint is listed on the New York Stock Exchange (SPNT) and holds licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally. With over $3.0 billion total capital, its operating companies carry financial strength ratings of A from AM Best, Fitch and S&P, and A3 from Moody's, and its offering is strengthened by strategic partnerships with Managing General Agents and program managers.
Skills
About the Role
You will lead and coordinate key workstreams within the Claims Transformation Programme, reporting directly to the Head of Claims Transformation and Change. You'll manage dependencies with other programmes and projects in the transformation portfolio, oversee suppliers, and make sure project deliverables align with strategic goals. You will oversee the project team, act as a liaison between contractors, vendors, and subject matter experts, manage project timelines and scope changes, and mitigate risks and issues across the project. You'll need to work flexibly to accommodate collaboration across US and UK time zones, at least two days a week, and you will be based in either New York or London, with London preferred.
Requirements
- 10+ years experience in project management and experience of project management in the insurance sector
- Bachelor's degree in business, finance, computer science, computer engineering, electrical engineering, system analysis or a related field, or equivalent experience
- Technology project delivery experience working with vendors and partners
- Deep understanding of insurance operations including policy administration, underwriting, claims handling, financial reporting, compliance, and risk management
- Ability to manage multiple projects or workstreams simultaneously
- Ability to create detailed project plans and adjust them daily and weekly
- Experience managing and coordinating resources across multiple time zones and geographies
- Experience managing projects involving vendor partnerships across the business
- Experience working with compliance, security, legal, and audit departments
- Ability to align projects with broader business goals and operational needs
- Proficiency in implementing project governance and KPI/OKR tracking
- Strong problem-solving skills
- Experience in business process flow management
- Excellent stakeholder management and communication skills
- Strong written communication skills for risk reports, status reports, and SteerCo presentations
- Meeting organization and facilitation skills
- Experience taking complex projects live including implementation playbooks
- Experience leading projects through testing phases with QA support
- Skilled in implementing business and process changes including agile methodologies
- Experience ensuring business readiness and transitioning project work to BAU
Responsibilities
- Own and manage the critical paths of key workstreams within the Claims Transformation Programme
- Develop and manage project timelines, milestones, and governance structures such as RACI
- Deliver project governance while monitoring KPIs and OKRs
- Identify and mitigate project risks and ensure deliverables meet quality and compliance standards
- Manage scope changes through structured approval processes and maintain documentation
- Coordinate communication between external contractors, internal SMEs, and leadership
- Manage delivery across claims technology and process workstreams including systems implementation and integration
- Drive process optimisation and automation initiatives
- Act as an interface between the company and third-party delivery partners
- Oversee vendor delivery and performance
- Manage dependencies across vendors and internal teams
- Develop and maintain strong relationships with key stakeholders and vendors
- Define and manage accountabilities within the supplier ecosystem
- Monitor resource allocation and utilization or burn rates
- Report on resource utilization and current spending across the project
- Manage forecasts for future resource capacity and budget
- Align change management workstream deliverables with technology delivery plans
- Ensure adherence to project and change management policy and PMO methodologies
- Ensure successful closure of projects and handover to Business As Usual
- Support business readiness, training, user onboarding, and support transition
Benefits
- Medical
- Dental
- Vision
- FSA Medical and Dependent care
- Health Savings Account (HSA)
- EAP
- Basic Life and AD&D (company paid)
- Basic Long-Term Disability (employer paid)
- Employee paid Long Term Disability (voluntary)
- Company Medical Leave, Parental leave - 8 weeks full pay after 6 months of service
- Voluntary benefits: short term disability, Critical illness, Hospital Indemnity, Accident
- Travel assistance programs (company paid)
- 401(k) 6% safe harbor match, fully vested after two years
- Gym reimbursement
- Legal plan
- Pet Insurance
- Tuition reimbursement
- Generous PTO
- Flexible work arrangement
- Fully stacked pantry on-site
- Team outings