Program Manager
Ripple provides crypto and blockchain solutions for enterprises, enabling global financial entities to move, manage, and tokenize value. They focus on improving existing financial systems through partnerships and regulatory compliance, with products used in over 50 countries.
Projects
About Ripple
Ripple is an enterprise blockchain and crypto solutions company that aims to enable the world to move value as seamlessly as information moves today. Their mission is to build breakthrough crypto solutions for a world without economic borders. Using blockchain technology, Ripple facilitates global financial institutions, businesses, governments, and developers to move, manage, and tokenize value, thereby unlocking greater economic opportunity. The company works within existing financial systems to improve them, partnering with customers to streamline infrastructure and collaborating with regulators to ensure solutions are secure and compliant. Ripple's products are in commercial use by hundreds of customers across more than 50 countries, helping them expand into new markets, access liquidity solutions, and generate crypto-enabled revenue streams. They also support developers by providing tools for building on the XRP Ledger, a fast and sustainable public blockchain. Ripple’s payments, custody and stablecoin solutions empower financial institutions to integrate blockchain and digital assets into their business in a simple, secure, compliant way—all in one place. From instant payments to asset tokenization, blockchain and crypto are happening right now, across the world. It’s happening to suppliers, to retailers, to exchanges, to currencies, to sectors, to industries, to markets, and to global businesses. And it’s happening with Ripple.
Skills
About the Role
You will guide the implementation of various client solutions throughout the Americas, connecting detailed project activities with communication to executive collaborators. You will maintain the overall health of programs spanning multiple engagements, foster governance and responsibility, and ensure clients achieve the full value of the platform on time and within budget. You will work at both the program and project levels, translating strategic objectives into structured delivery plans, managing cross-functional dependencies, and proactively raising issues when risks appear. You will also play a key role in mentoring and developing the broader PMO team.
Requirements
- 5+ years of experience in program or project management, with at least 2 years managing enterprise-level SaaS, enterprise software, or professional services implementations
- Proven ability to manage complex, multi-solution programs simultaneously, often with remote resources, global teams, and partner-led delivery components
- Strong collaborator management skills, with the ability to navigate and influence at all organizational levels
- Experience working across internal delivery teams and third-party partners, including Systems Integrators (SIs) or global consulting firms
- Solid understanding of treasury, cash management, or financial risk management processes; experience with Ripple Treasury (GTreasury), Kyriba, ION, or similar platforms is a plus
- Demonstrated ability to identify, raise, and drive resolution of program risks and issues in a fast-paced, client-facing environment
- Outstanding written and spoken expression abilities
- Ability to mentor and develop junior PMs and consultants while managing your own program delivery load
Responsibilities
- Own program-level delivery across a portfolio of concurrent Ripple Treasury implementations
- Serve as the senior point of contact for client program sponsors and executive collaborators
- Develop and maintain coordinated program plans, resource allocations, RAID logs, and program-level reporting
- Identify and manage cross-project dependencies, risks, and customer concerns
- Drive issue resolution across internal and external teams with urgency and ownership
- Facilitate executive-level status updates, steering committee meetings, and post-implementation reviews
- Partner with Project Managers on individual engagements, providing mentorship and quality oversight
- Collaborate cross-functionally with Product, Engineering, Consulting, Sales, and Customer Success
- Champion program governance guidelines, change management, and continuous improvement
- Contribute to PMO capability-building, including playbook development and methodology refinement
Benefits
- Professional development budget
- Flexible in-office collaboration schedule (10+ days a month)
- Bi-weekly all-company meetings
- Team offsites, team bonding activities, and happy hours
- Competitive bonuses and equity
- Health, retirement, family forming, and family support benefits
- Employee giving match
- Mobile phone stipend
- R&R days
- Wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy
- Parental leave policies and family planning benefits
- Catered lunches and fully-stocked kitchens with premium snacks/beverages