Project Manager: Claims Transformation Programme - Contract
SiriusPoint is a Bermuda-headquartered specialty underwriter providing insurance and reinsurance solutions to clients and brokers globally. It serves clients through primary insurance, reinsurance, and programs & MGA partnerships across Property & Casualty and Accident & Health lines.
About SiriusPoint
SiriusPoint is a specialty underwriter providing solutions to clients and brokers around the world, offering security and resilience in an uncertain market. The company underwrites primary insurance across a growing number of sectors, acts as a global reinsurer from its North America, Bermuda and European hubs (including Lloyd's Syndicate 1945), and is a leading carrier for program administrators and managing general agents partnering with casualty and specialty lines programs worldwide. Bermuda-headquartered with offices in New York, London, Stockholm and other locations, SiriusPoint is listed on the New York Stock Exchange (SPNT) and holds licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally. With over $3.0 billion total capital, its operating companies carry financial strength ratings of A from AM Best, Fitch and S&P, and A3 from Moody's, and its offering is strengthened by strategic partnerships with Managing General Agents and program managers.
Skills
About the Role
You will report directly to the Head of Claims Transformation and Change, with indirect reporting to the Transformation and Change Director via the EPMO. You will work closely with senior Claims stakeholders, technology and data teams, enterprise architects, and external vendors delivering key components of the transformation. You will drive and coordinate key workstreams within the Claims Transformation Programme, manage dependencies with other programmes and projects in the transformation portfolio, manage suppliers, and ensure that project deliverables align with strategic goals. You will oversee the project team, act as a liaison between contractors, vendors, and SMEs, manage project timelines and scope changes, and mitigate risks and issues across the project. The role can be based in New York or London, preferably London, and will require flexibility to accommodate US and UK time zones at least two days per week.
Requirements
- 10+ years' experience in project management and experience of project management in the insurance sector
- Bachelor's degree in business, finance, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience
- Technology project delivery experience working with vendors and partners
- Deep understanding of insurance operations including policy administration, underwriting, claims handling, financial reporting, compliance, and risk management
- Ability to manage multiple projects or workstreams simultaneously
- Ability to create detailed project plans and adjust them on a daily and weekly basis
- Experience managing and coordinating resources across multiple time zones and geographies
- Experience managing projects that involve partnering with vendors across the whole business
- Experience working with compliance, security, legal, and audit departments
- Ability to align projects with broader business goals and operational needs
- Proficient in implementing effective project governance and KPIs & OKRs
- Strong problem-solving skills to foresee and address challenges proactively
- Experience in business process flow management
- Excellent stakeholder management and communication skills
- Strong written communication skills for risk reports, status reports, and SteerCo presentations
- Meeting organization skills including setting agendas and facilitating meetings
- Experience taking complex projects live including preparing and executing implementation playbooks
- Experience leading projects through critical test phases including QA support
- Skilled in implementing business and process changes including agile methodologies
- Experience ensuring business readiness and transitioning project work to BAU processes
- Ability to lead and motivate others by example
- Strong interpersonal skills to address conflicts and issues
Responsibilities
- Own and manage the critical paths of key workstreams within the Claims Transformation Programme
- Develop and manage project timelines, milestones, and governance structures such as RACI
- Deliver project governance alongside monitoring of KPIs and OKRs
- Identify and mitigate project risks and ensure deliverables meet quality and compliance standards
- Manage scope changes through structured approval processes and maintain documentation
- Coordinate communication between external contractors, internal SMEs, and leadership
- Manage delivery across Claims technology and process workstreams including systems implementation and integration
- Act as an interface between the company and multiple third-party delivery partners
- Oversee vendor delivery and performance and manage dependencies across vendors and internal teams
- Develop and maintain strong relationships with key stakeholders including senior management and vendors
- Define and manage accountabilities within the supplier ecosystem
- Manage resources and budget including monitoring resource allocation and utilization rates
- Report on existing resource utilization and current spending across the project
- Manage forecast of future resource capacity, budget and spending
- Align change management workstream deliverables with technology delivery plans
- Ensure adherence to project and change management policy and methodologies
- Ensure successful closure of projects and handover to Business As Usual