Professional Services Consultant
Ripple provides crypto and blockchain solutions for enterprises, enabling global financial entities to move, manage, and tokenize value. They focus on improving existing financial systems through partnerships and regulatory compliance, with products used in over 50 countries.
About Ripple
Ripple is an enterprise blockchain and crypto solutions company that aims to enable the world to move value as seamlessly as information moves today. Their mission is to build breakthrough crypto solutions for a world without economic borders. Using blockchain technology, Ripple facilitates global financial institutions, businesses, governments, and developers to move, manage, and tokenize value, thereby unlocking greater economic opportunity. The company works within existing financial systems to improve them, partnering with customers to streamline infrastructure and collaborating with regulators to ensure solutions are secure and compliant. Ripple's products are in commercial use by hundreds of customers across more than 50 countries, helping them expand into new markets, access liquidity solutions, and generate crypto-enabled revenue streams. They also support developers by providing tools for building on the XRP Ledger, a fast and sustainable public blockchain. Ripple’s payments, custody and stablecoin solutions empower financial institutions to integrate blockchain and digital assets into their business in a simple, secure, compliant way—all in one place. From instant payments to asset tokenization, blockchain and crypto are happening right now, across the world. It’s happening to suppliers, to retailers, to exchanges, to currencies, to sectors, to industries, to markets, and to global businesses. And it’s happening with Ripple.
Skills
About the Role
As a Professional Services Consultant, you'll be the critical link between cutting-edge treasury technology and the real-world financial goals of global clients. You'll act as a digital architect and trusted advisor, deeply understanding each client's unique business environment, prescribing industry best practices, and architecting configurations that transform their treasury operations into a powerhouse of efficiency. You'll lead discovery sessions, design solution architectures, guide clients through best practices, hands-on configure the platform, and facilitate training that empowers users to realize maximum ROI. You'll also collaborate cross-functionally with Sales, Product, and Engineering to share client feedback and influence the product roadmap.
Requirements
- 3+ years experience in client-facing solution consulting and/or software implementations, specifically in ERP or SaaS
- Experience in roles requiring a consultative mindset, challenging the status quo and leading clients toward better outcomes
- Experience navigating complex software ecosystems and understanding data flow between treasury systems, banks, and ERPs
- Experience translating technical concepts into accessible financial concepts for executives
- Deep knowledge of cash management, payments, risk, or hedge accounting
- Previous experience working with Corporate Treasury, Accounting, and/or Finance
Responsibilities
- Lead deep-dive discovery sessions to uncover client pain points, workflows, and technical requirements
- Design and document the "To-Be" state, determining the optimal configuration of Ripple Treasury's suite
- Act as a subject matter expert, guiding clients through treasury best practices and modernizing legacy processes
- Configure the platform, ensuring technical setup aligns with the strategic vision
- Facilitate high-impact training sessions that empower users and ensure maximum ROI
- Partner with Sales, Product, and Engineering teams to provide client feedback and influence the product roadmap
Benefits
- Professional development budget
- Flexible in-office collaboration schedule
- Bi-weekly all-company meetings
- Team offsites, team bonding activities, and happy hours
- Bonuses and equity
- Health, retirement, family forming, and family support benefits
- Employee giving match
- Mobile phone stipend
- R&R days
- Wellness reimbursement and onsite & virtual programming
- Generous vacation policy
- Parental leave policies and family planning benefits
- Catered lunches and fully-stocked kitchens