Product Strategy Operations Manager, World ID
Tools for Humanity is a technology company building products for humans in the age of AI. It contributes to World and develops proof-of-human hardware and software, including the Orb, alongside World App services for World ID and digital-asset management.
Projects
About Tools for Humanity
Tools for Humanity is a technology company founded in 2019 and headquartered in San Francisco and Munich. It builds and operates services including World ID App and World App, which provide interfaces for creating and using World ID, accessing Mini Apps, and managing digital assets through a self-custodial wallet. It also develops the Orb and Orb Mini proof-of-human hardware and software, using encrypted iris-imaging processes and open-source components, and leads design and planning for World Spaces.
Skills
About the Role
You will define and execute go-to-market strategies, build infrastructure and workflows, and turn market and user data into actionable product guidance. You will design reporting and metrics systems, coordinate cross-functional readiness for launches, gather and prioritize user feedback, and optimize processes to drive rapid, sustainable user growth.
Requirements
- 5+ years of experience in product operations, strategy, or similar roles in high-growth organizations
- Proven track record of operational excellence and cross-functional alignment
- Strong analytical skills and ability to interpret data and uncover insights
- Experience leading market research and competitive analysis
- Exceptional organizational and program management skills
- Deep understanding of product development lifecycles and go-to-market strategies
- Strong communication skills and ability to present to senior stakeholders
- Proficiency with data analysis tools and building reporting frameworks
- Experience in Web3, blockchain, or decentralized identity systems is highly desirable but not required
- Entrepreneurial mindset with high ownership and ability to thrive in ambiguous environments
Responsibilities
- Lead market research and competitive analysis
- Deliver data-driven insights from user and product data
- Translate market and data insights into strategy for cross-functional teams
- Own go-to-market strategy and post-launch measurement
- Establish metrics tracking and reporting systems
- Design and manage workflows to gather and synthesize user feedback
- Coordinate cross-team readiness for product launches
- Build and optimize processes and systems to enable scalable user growth
- Drive operational excellence and efficient delivery cycles
Benefits
- Unlimited PTO
- Monthly phone reimbursement or company device
- Daily DoorDash credit for in-office meals
- Medical insurance
- Dental insurance
- Vision insurance
- 401k with employer match
- Life insurance
- Flexible time off
- Commuter benefits
- Professional development stipend