Stellar is an open-source blockchain network focused on improving global financial access by enabling fast, secure, and low-cost cross-border transactions. It connects financial institutions, payment systems, and individuals to transfer digital and fiat assets. With a mission to promote financial inclusion, Stellar is designed to serve both developed and underserved markets, offering interoperability between traditional and blockchain-based financial systems.

View jobs by Stellar Development Foundation

Skills

Agentic Workflows Ai Tools Analysis Automation Communication Cross-Functional Collaboration Execution Tracking Feedback Loops Onboarding Operating Model Design Product Operations Product Reviews Roadmap Planning Stakeholder Management Systems Thinking Technical Program Management

Candidate Availability

Hybrid · San Francisco · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

As the founding Product Operations Lead, you will own the operational backbone of the Product organization, including the systems, cadences, and standards that help PMs, designers, and engineers plan, build, and ship consistently. You will build from first principles, establish a lightweight operating model, and identify opportunities for AI and agentic workflows to improve product work.

Requirements

6+ years in Product Operations, Technical Program Management, or a similar role
Experience standing up or significantly scaling a product operating model from a blank page
Strong systems thinking and ability to design scalable operating models
High ownership, scrappiness, and comfort with ambiguity
Strong quantitative and qualitative analytical skills
Clear, concise written and verbal communication
Strong product instincts and empathy for PMs and cross-functional partners
Hands-on familiarity with AI tools and a point of view on agentic workflows

Responsibilities

Learn how Product currently plans and ships and identify the highest-leverage gaps within the first 30 days
Propose a lightweight operating model
Stand up planning cycles, product reviews, roadmap tracking, and execution tracking within 90 days
Define the PM tool stack
Own and evolve the Product operating system in partnership with Engineering
Design and run lightweight operating cadences
Improve visibility into product priorities, progress, and decisions
Identify and implement automation, AI, and agent capabilities
Build systems for sharing high-quality product work and decisions
Build feedback loops and synthesize customer and ecosystem signal into roadmap inputs
Own PM onboarding and enablement
Partner with Product leadership to reinforce a high-performing product culture

Benefits

Competitive health, dental, and vision coverage
Flexible time off and 15 company holidays
Paid parental leave and pregnancy disability leave
Gym reimbursement of $80 per month
Life and AD&D insurance
Short- and long-term disability coverage
401(k) with 4% match
Health and dependent care FSA accounts
Commuter benefits with $250 monthly employer contribution
Health Savings Account contributions
Family building benefits
Wellbeing benefits
$1,500 annual learning and development budget
Daily lunch and snacks in the office
Company retreats
Lumen-denominated grants