Product Manager Internal Tools

Skills

About the Role

You will work with internal teams to understand workflows, pain points, and operational needs. You will turn these needs into product requirements and user stories, then partner with Engineering from problem definition through launch and ongoing improvement. You will improve dashboards, workflow and case-management tools, operational controls, fraud detection, transaction monitoring, screening, and investigation capabilities. You will use data and user feedback to prioritize improvements, reduce manual work, and support evolving products, markets, regulatory requirements, and fraud patterns.

Requirements

• 3–5 years of experience in product management, business analysis, product operations, or a similar role
• Problem-solving skills and the ability to simplify operational processes
• Communication skills and the ability to work across business and technical teams
• Ability to translate user and business needs into clear product requirements
• Comfort working with workflows, rules, and operational processes
• Ability to use data and user feedback to support product decisions
• Interest in fintech, payments, fraud, compliance, or financial services

Responsibilities

• Work with internal teams to understand workflows, pain points, and product needs
• Translate business and operational requirements into clear product requirements and user stories
• Build and improve internal dashboards, workflows, case-management tools, and operational controls
• Support fraud and compliance capabilities, including fraud detection systems, transaction monitoring, screening, and investigation tools
• Support internal tooling across products and markets
• Partner with Engineering from problem definition through launch and ongoing improvement
• Identify opportunities to reduce manual work and improve operational efficiency
• Use data and user feedback to prioritize and improve internal tools