Product Experience Specialist

AI platform for creating, deploying, and managing full-stack software through natural-language interaction.

Series CRecently funded0 current maintainers0 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

Stockholm, Sweden
About Lovable

Lovable lets people describe an idea in plain language and collaboratively build production-grade software. Its platform includes hosting, authentication, payments, integrations, security features, and deployment infrastructure.

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Skills

About the Role

You will become a product expert and resolve a broad range of user issues quickly and clearly. You will escalate issues to engineering when needed, maintain the internal knowledge base, improve support workflows, and share frontline product feedback with the team.

Requirements

  • Recently completed a bachelor's or master's degree
  • Demonstrate analytical problem-solving skills
  • Communicate warmly and precisely in user replies, bug reports, and internal process documentation
  • Show curiosity about AI tools and new approaches
  • Take initiative to identify and improve problems

Responsibilities

  • Solve user problems end to end and escalate effectively to engineering when needed
  • Maintain the internal knowledge base
  • Design smarter support workflows and improve team operations
  • Feed customer product feedback into the team