Product Director VIP Products
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Maintainer signals as of 8/11/2026
Investors
Projects
About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead strategy, planning, and iteration for VIP products serving high-net-worth individuals, institutional clients, market makers, and other VIP segments. You will define VIP benefits, campaigns, offerings, and customized services; translate customer needs into product features; improve lifecycle management, retention, engagement, trading volume, and assets under management. You will coordinate delivery across R&D, design, operations, and risk control, develop localized strategies, analyze market trends and competitors, and use data and customer feedback to optimize the user experience.
Requirements
- Bachelor’s degree or higher
- 5+ years of product management or product strategy experience
- Deep understanding of the Web3 and crypto industry
- Knowledge of exchange products, including institutional services, API trading, and VIP incentive programs
- Data analysis proficiency and data-driven decision-making
- Fluency in English and Chinese
Responsibilities
- Oversee planning and iteration of VIP products, benefits systems, campaigns, offerings, and customized services
- Collaborate with sales, institutional account managers, and market-making teams to translate VIP customer needs into product features
- Lead the design and optimization of VIP customer lifecycle management solutions
- Coordinate R&D, design, operations, and risk control to deliver projects on time and to a high standard
- Monitor global market trends and develop localized VIP product strategies
- Use data analysis and customer feedback to optimize user experience and grow trading volume and assets under management
- Establish competitor analysis mechanisms to improve VIP service differentiation
Benefits
- Team-building programs and company events
- Wellness allowance
- Meal allowance
- Comprehensive healthcare schemes for employees and dependants
