Physical Security Lead

Skills

About the Role

You will build and run Ramp’s physical security program across executive protection, event security, and office security. You will assess risks, develop security plans and standards, manage vendors and guard services, support office expansions, and lead emergency preparedness and incident response. You will partner with IT on access governance, networking, identity integration, and audit-ready security controls. You will measure program performance, report to leadership, and use AI and automation to scale operations.

Requirements

• 6+ years of corporate or physical security experience
• 3+ years owning a security program or major workstream at a multi-site company
• Hands-on depth in at least two of executive protection, event security, and physical security systems
• Working knowledge of the third physical security area
• Experience administering or deploying enterprise access control and video platforms
• Experience partnering with IT on networking and SSO
• Experience managing security vendors through contracts, SLAs, budgets, and performance reviews
• Excellent writing skills for SOPs, event security plans, and executive briefs
• Willingness to work from the NYC office 4 days per week
• Willingness to travel 10–15%, support occasional evening and weekend events, and serve as primary on-call for physical security incidents
• Day-to-day use of AI tools

Responsibilities

• Build and run the executive protection program, including risk assessments, residential reviews, travel security, appearance advances, and provider management
• Turn threat intelligence into protective actions, threat assessments, exposure reduction, and escalation playbooks
• Own security planning and on-site leadership for internal and external events
• Set global physical security standards for access control, surveillance, intercoms, visitor management, and alarm monitoring
• Build security requirements into office openings, moves, and expansions
• Manage security integrators through installation and acceptance testing
• Manage guard services and security vendors, including contracts, SLAs, KPIs, budgets, and business reviews
• Lead emergency preparedness, physical incident response, drills, and law-enforcement liaison activities
• Run physical access governance and access reviews with IT
• Measure and report program health to leadership
• Use AI and automation to scale the physical security program

Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• 100% medical, dental, and vision insurance coverage for employees
• Partial medical, dental, and vision coverage for dependents
• One Medical annual membership
• 401(k) with employer match
• Fertility HRA up to $10,000 per year
• Paid parental leave
• Pet insurance
• In-office meals and refreshments
• Relocation expense coverage to NYC or SF if needed