People Operations Partner (POP)

Skills

About the Role

You will act as the day-to-day People partner for assigned teams, handling sensitive employee relations issues with discretion, coaching team leads on people management, and strengthening team health through practical conflict resolution and clear processes. You will design and run fair performance and compensation processes, identify patterns across teams and propose interventions to improve retention and productivity, and help improve People systems and policies. You will work across time zones and cultures, build strong relationships with managers and leaders, and deliver timely responses to organizational issues while driving cross-organizational People Ops initiatives.

Requirements

• 5 years of generalist People Ops work experience
• Flexibility and adaptability to new environments and ways of working
• Comfort operating with ambiguity and building lightweight processes
• Clear communication and ability to build trust with technical teams and leaders
• Proven coaching capability with managers and leads and ability to influence without direct authority
• Demonstrated conflict resolution skills including facilitation, mediation and de-escalation
• Strong judgment and discretion with sensitive information
• Working knowledge of employee relations fundamentals, including multi-region and mixed employment models
• Nice to have: experience in distributed teams, open-source communities, or ecosystems with high autonomy
• Nice to have: experience leading cross-functional People Ops projects and change management
• Nice to have: experience building HR metrics from 0 to 1

Responsibilities

• Partner with team leads on org design, team health, growth and compensation
• Coach and influence team leads on people management practices
• Own employee relations topics end-to-end, including triage and investigations
• Design and run consistent performance and compensation processes
• Identify patterns across teams and propose targeted interventions
• Improve systems, policies, and the day-to-day employee experience
• Deliver accurate and timely responses to organizational issues
• Work effectively across time zones and cultures
• Build effective relationships with managers and leadership