People Operations Partner
Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.
Funding history
Investors
About Alpaca
Alpaca provides API-first brokerage infrastructure for fintechs, institutions, algorithmic traders, and developers. Its offerings include Broker API, Trading API, market data, self-clearing brokerage services, crypto services, and the Instant Tokenization Network for in-kind minting and redemption of tokenized assets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage global People Operations activities including onboarding, offboarding, employee transactions, benefits support, HRIS data quality, employee questions, reporting, and project execution. You will handle sensitive matters discreetly, support employee relations, improve workflows, and apply automation thoughtfully while protecting privacy and accuracy.
Requirements
- 1–3 years of experience in People Operations, HR Operations, HR coordination, HR generalist work, or a related role
- Experience supporting onboarding, offboarding, and employee lifecycle transactions
- Experience with a global or multi-country workforce or ability to learn local nuances quickly
- Strong attention to detail, organization, and follow-through
- Clear professional written and verbal communication
- Discretion with confidential employee information
- Confidence with Excel or Google Sheets and HR systems
- Ability to pull reports, identify data issues, and maintain clean records
- Service-oriented approach
- Ability to manage competing priorities in a fast-moving environment
- Experience with HiBob, Rippling, Workday, BambooHR, or similar HRIS platforms is preferred
- Employee relations, benefits, systems projects, audit, policy rollout, AI, or remote-environment experience is preferred
Responsibilities
- Process onboarding, offboarding, transfers, job changes, and compensation changes
- Coordinate cross-functional follow-through for employee and manager requests
- Execute global People processes across regions and time zones
- Support benefits questions, enrollments, life events, and vendor coordination
- Maintain accurate employee files and HRIS records
- Identify data gaps, process breaks, and compliance risks
- Triage questions about policies, processes, benefits, and systems
- Handle sensitive employee situations with discretion
- Prepare and clean HRIS and people-metrics reports
- Maintain dashboards and summarize data for leadership
- Support HRIS and ATS improvements, workflow redesign, policy rollouts, and audit preparation
- Use AI and automation to reduce manual People Operations work
Benefits
- Stock options
- Health benefits
- One-time USD 500 home-office setup
- USD 150 monthly stipend via a Brex Card