Overseas Operations Manager P2P
OKX is a leading global cryptocurrency exchange offering a wide range of trading services, including spot and derivatives trading, as well as Web3 solutions.
Maintainer signals as of 9/2/2026
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About OKX
OKX is a global cryptocurrency exchange known for its trading services and financial products. The platform offers a wide range of features, including spot and derivatives trading, staking services, and a user-friendly interface suitable for both beginners and experienced traders.
Skills
About the Role
You will develop regional P2P expansion strategies and adapt them to regulatory, market, and competitive changes. You will manage merchant operations and incentives, improve transaction workflows and dispute handling, monitor P2P performance, analyze risks and bottlenecks, and collaborate with Product and Engineering teams.
Requirements
- 5+ years of platform operations experience
- 2–3 years of hands-on overseas P2P operations experience
- Experience at major exchanges
- Understanding of P2P liquidity dynamics and spread formation
- Understanding of regional payment systems, bank transfers, local e-wallets, and alternative payment rails
- Ability to adapt operational strategy to market and competitive changes
- Analytical and data-driven decision-making skills
- Cross-functional collaboration skills
- Fluency in English
Responsibilities
- Develop and implement regional P2P expansion strategies
- Monitor regulatory developments and assess their impact on P2P business models
- Adjust market strategy based on competition and market shifts
- Design and optimize merchant onboarding, segmentation, and incentives
- Engage key merchants to maintain liquidity and competitive spreads
- Improve completion rates, trading efficiency, and dispute resolution
- Develop regional merchant-management frameworks
- Collaborate with Product and Engineering to improve transaction workflows and features
- Provide feedback on product gaps, user pain points, and regional behavior
- Improve order flow, payment processing, and dispute handling
- Monitor P2P performance metrics
- Analyze data and detect anomalies, growth bottlenecks, and risk patterns
- Track competitor strategies and propose responses
Benefits
- Team-building programmes and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
