Operations Manager - Sales Management
All-in-one Philippine e-wallet and cryptocurrency exchange combining crypto trading with payments, bills, QR checkout, mobile load, and remittances.
Funding history
About Coins.ph
Coins.ph is a regulated digital-asset and payments platform operating under the Coins.ph brand. Its services include buying, selling, and holding cryptocurrency; peso wallets; bill payments; mobile load; QR payments; money transfers; and remittances. The current user agreement identifies Betur, Inc. and DCPay Philippines, Inc. as the entities doing business as coins.ph.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support sales operations across key markets by monitoring performance, maintaining reports and dashboards, identifying process gaps, and coordinating follow-ups. You will work with internal stakeholders on sales tools, training, communications, records, and strategic commercial projects.
Requirements
- Experience in sales operations, commercial operations, business operations, analytics, or a similar role
- Strong spreadsheet, dashboarding, and analytical ability
- Ability to work with performance metrics
- Ability to coordinate across distributed teams and multiple functions
- Interest in AI-enabled workflows and willingness to use AI tools for automation and insight generation
Responsibilities
- Monitor sales associate performance, transactions, pipeline activity, and operational bottlenecks
- Build and maintain dashboards and recurring performance reports
- Analyze sales trends and identify underperformance or process gaps
- Track adoption and effectiveness of internal sales tools, including AI-enabled tools
- Partner with the Sales AI team on data quality, handoffs, reporting needs, and tool improvements
- Coordinate sales training, meetings, follow-ups, and operational communications
- Manage sales-related follow-ups with Legal, Compliance, and internal stakeholders
- Maintain records, action trackers, and status updates across initiatives
- Support commercial and strategic projects led by the Chief of Staff
