Operations Specialist
BitGo Prime, LLC is BitGo Holdings’ institutional digital-asset trading and lending subsidiary, operating BitGo Prime’s trading, financing, collateral-management, and settlement offering.
Funding history
Projects
About BitGo Prime, LLC
A Delaware LLC and wholly owned BitGo Holdings subsidiary. It acts as counterparty for digital-asset trades and provides institutional digital-asset lending; BitGo’s Prime product presents trading, financing, collateral management, settlement, and access to regulated custody in one institutional platform.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will support crypto and banking transactions, withdrawal verification, reconciliations, account administration, and client onboarding. You will perform KYC/AML reviews, support compliance operations, maintain systems and records, and provide functional guidance to part-time operations colleagues.
Requirements
- Bachelor's degree or equivalent
- 2–3 years of operations, banking, or financial-services experience
- Knowledge of KYC/AML, reconciliations, or financial operations
- Experience guiding or coordinating colleagues
- German and English communication skills
- Proficiency with email, spreadsheets, and databases
- Availability for evening and Sunday work
Responsibilities
- Support crypto and banking transactions through on-chain settlement
- Verify withdrawal requests and review complex cases
- Prepare crypto, fiat, and assets-under-custody reconciliations and reports
- Resolve account issues with internal teams
- Maintain operational hardware, software, and backup systems
- Manage client onboarding and account opening
- Perform KYC/AML due diligence, sanctions checks, and risk checks
- Maintain audit-ready client records
- Open, maintain, and close client accounts
- Monitor client accounts and update risk profiles
- Support compliance alert screening and approved compliance actions
- Guide part-time operations staff, coordinate handovers, review work, and train new colleagues
Benefits
- Bonus
- RSUs
- Paid parental leave
- Paid vacation
- Free lunches, dinners, and snacks
- Computer equipment
- Workplace furniture