Operations Specialist Hindi Speaking
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage client account enquiries, maintenance, onboarding, verification, and KYC documentation. You will coordinate operational cases across internal teams, investigate discrepancies and exceptions, perform checks and reconciliations, maintain records, and improve workflows and controls.
Requirements
- At least one year of experience in CFD, Forex, or online trading.
- Brokerage operations.
- Trading operations.
- Client operations.
- Back-office operations.
- Account opening.
- Trading processes.
- Operational risk.
- MT4.
- MT5.
- Brokerage CRM.
- Problem-solving.
- Hindi.
- English.
Responsibilities
- Handle client account enquiries, maintenance, onboarding, and verification requests.
- Coordinate KYC documentation under internal procedures.
- Own operational cases through resolution with internal teams.
- Monitor account activity and escalate unusual or high-risk cases.
- Perform operational checks, reconciliations, investigations, and internal reporting.
- Investigate discrepancies and system-related exceptions.
- Maintain accurate records and improve workflows and internal controls.
- Assist with operational projects and business needs.