Market Research Lead, ChatGPT
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will set research strategy and direction for a major business area, independently leading multiple complex quantitative and qualitative workstreams. You will connect audience behavior and perceptions to product, brand and growth decisions, translate findings into recommendations for senior leaders, set quality standards including for agencies and vendors, and develop reusable research frameworks.
Requirements
- 12+ years of experience in mixed-method market research and data analysis
- Track record of setting research strategy and leading complex workstreams
- Strong judgment in ambiguous situations
- Hands-on expertise across the research lifecycle including instrument design, sampling, weighting, statistical analysis and reporting
- Experience synthesizing evidence into recommendations for senior leadership
- Experience in product or go-to-market research, positioning, brand strategy, campaigns and tracking
- Experience conducting global research and managing agencies or vendors
- Experience establishing research standards and mentoring
- Proficiency with statistical analysis and survey programming
Responsibilities
- Set research strategy, priorities and goals for a major business area
- Lead multiple complex quantitative and qualitative research workstreams
- Partner with brand, product marketing, creative and product teams
- Address challenges such as reaching new audiences, evolving the brand and positioning products
- Connect primary research with behavioral data
- Translate findings into narratives and recommendations for senior leaders
- Set technical and quality standards for research, including agency and vendor work
- Develop reusable frameworks and foundational research
Benefits
- Equity
- Performance-related bonus
- Medical, dental and vision insurance with HSA employer contributions
- Health FSA, Dependent Care FSA and commuter pre-tax accounts
- 401(k) with employer match
- Paid parental leave
- Paid medical and caregiver leave
- Flexible PTO
- 13+ paid company holidays and company office closures
- Paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily meals in offices and meal delivery credits
- Relocation support
- Charitable donation matching and wellness stipends