Manager, Applied AI Architect

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

49 current maintainers29 active leads5 new active leads117 lead step-downs16 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead a team of Applied AI Architects, combining technical leadership, customer engagement and team development. You will set a strategic vision, guide the team across the customer lifecycle from pre-sales discovery to deployment and adoption, act as an escalation point for key customers, advocate for effective application of AI technologies, and keep your team accountable for technical progress and customer outcomes.

Requirements

  • 8+ years in technical customer-facing roles, managing C-level technical and business relationships in complex global organizations
  • 3+ years leading technical pre-sales teams with a record of hiring, mentoring and managing teams
  • Experience leading complex sales involving Generative AI or traditional ML solutions
  • Understanding of network and cloud architectures

Responsibilities

  • Develop and communicate a strategic vision for the Applied AI Architect team
  • Guide and support the team throughout the customer lifecycle with clear technical account plans and measurable outcomes
  • Act as an escalation point for key customers and communicate with executive stakeholders
  • Advocate for effective application of AI technologies across sectors
  • Keep the team accountable for technical progress and coordinate specialist and delivery support

Benefits

  • Equity
  • Commission
  • Medical, dental and vision insurance with employer HSA contributions
  • Pre-tax Health FSA, Dependent Care FSA and commuter accounts
  • 401(k) with employer match
  • Paid parental leave (up to 24 weeks for birth parents, 20 weeks for non-birthing parents)
  • Paid medical and caregiver leave (up to 8 weeks)
  • Flexible PTO for exempt employees
  • 13+ paid company holidays and coordinated office closures
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation assistance
  • Charitable donation matching and wellness stipends
  • Performance-related bonus