Lead Production Support Engineer
Phi Commerce Private Limited is an India-incorporated fintech company providing omnichannel payment acceptance, payment aggregation, payment orchestration, acquiring and issuance technology, and related payment infrastructure.
Funding history
Investors
Projects
About Phi Commerce Private Limited
Phi Commerce operates under the Phi Commerce and PayPhi brands. Its official site describes it as an RBI-licensed Payment Aggregator serving merchants, enterprises, payment providers, banks, and financial institutions across online, in-store, mobile, and other channels in India, Singapore, and international markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead, maintain, and optimize production systems for availability, performance, and security. You will troubleshoot critical incidents, implement monitoring and automation, manage SQL databases and Linux servers, lead deployments, optimize system performance, and ensure PCI-DSS compliance.
Requirements
- 8+ years of experience in production engineering, operations, or systems administration.
Responsibilities
- Lead, maintain, and optimize production systems for availability, performance, and security.
- Identify, troubleshoot, and resolve critical production issues.
- Implement proactive monitoring, alerting systems, and automation scripts.
- Manage and optimize relational databases, including performance tuning and complex SQL queries.
- Manage Linux-based servers, including configuration, patching, and troubleshooting.
- Lead production deployments and releases with minimal disruption and downtime.
- Collaborate with development and product teams to deliver features and updates.
- Identify and resolve system, database, and infrastructure bottlenecks.
- Ensure production environments comply with PCI-DSS, regulatory requirements, and security and data privacy practices.