Lead Country Commercial Manager for Payments UK
Tide is a UK-founded fintech business financial platform providing banking and financial-management services to small businesses and sole traders.
About Tide
Tide Platform Limited operates Tide, offering business accounts, payments, accounting and tax tools, savings, payroll, and business finance. Tide is FCA-authorised for electronic-money and payment services and is not itself a bank; its business bank accounts are provided through partner banks including ClearBank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own commercial performance for Banking Payments in the UK. You will forecast revenue, analyse member payment behaviour, shape product and commercial strategy, lead go-to-market launches, develop lifecycle engagement initiatives, monitor competitors, and align Product, Finance, CRM, Operations, Engineering, and leadership stakeholders.
Requirements
- Commercial performance management experience in payments, fintech, or banking
- Commercial acumen
- Analytical skills
- Go-to-market strategy experience
- Lifecycle engagement strategy experience
- Stakeholder management
- Cross-functional collaboration
- Project management
- Experience working with Product, CRM, Finance, and business intelligence teams
Responsibilities
- Set, track, and refine commercial projections for Banking Payments
- Analyse member payment behaviours and initiative performance
- Shape payment propositions and product-roadmap priorities
- Lead commercialisation and go-to-market strategy for payment features
- Develop lifecycle and engagement strategies that drive activation, usage, and retention
- Align Product, Finance, Operations, Engineering, CRM, and leadership stakeholders
- Monitor payment trends, competitors, and market developments
- Use member feedback and behaviour to inform commercial and product decisions
Benefits
- Vitality health insurance
- Insurance perks and discounts
- 24/7 Employee Assistance Programme
- 25 days of holiday
- Ability to buy additional holiday days
- Professional learning and development budget
- Referral bonus
- Cycle to Work scheme
- Pension contribution
- Office snacks
- Enhanced family-friendly leave
- 24 hours of paid volunteering time off
- Flexible work-from-home or office arrangements
- Monthly team socials
- Sabbatical leave
