IT Operations Specialist

Pave Bank provides businesses with multi-asset banking services across multiple currencies, offering 24/7 access to global financial operations through a regulated commercial platform.

Georgia
About Pave Bank

Pave Bank offers businesses access to multi-asset and multi-currency banking services operating 24/7. The platform enables users to manage different types of digital and traditional assets through operational accounts, multi-asset accounts, and programmable banking features. As a regulated commercial bank licensed by the National Bank of Georgia, it combines technology-driven product design with banking regulatory standards.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will manage day-to-day IT operations for the Tbilisi office. You will procure hardware, software, and licenses; set up and remove employee accounts and devices; maintain IT assets; provide first-line support; and work with Security to ensure processes meet banking standards.

Requirements

  • At least 2 years of experience in IT operations, IT support, or a similar role.
  • Fluent written and spoken English.
  • Hands-on experience with hardware setup, maintenance, and troubleshooting.
  • Experience with user account and access management.
  • Ability to manage several requests at once.

Responsibilities

  • Manage procurement of hardware, software, and licenses in line with budgets and internal policies.
  • Set up and offboard user accounts, access rights, and devices.
  • Set up, troubleshoot, repair, and track office hardware.
  • Maintain an inventory of IT assets and licenses.
  • Provide first-line IT support and escalate issues to vendors when needed.
  • Ensure IT processes follow banking standards with Security and other teams.