IT Engineer

Perplexity is an AI-powered answer engine that provides real-time, cited answers and research capabilities.

San Francisco, United States
About Perplexity

Private AI company founded in 2022. Its products combine conversational search and research with cited web sources; it also offers developer-facing Search, Agent, Router, and Embeddings APIs.

View jobs by Perplexity

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will build AI automations, custom skills, and workflows for IT operations. You will improve agentic ticketing, provide employee support across hardware, accounts, and SaaS applications, create self-service tools, and contribute to endpoint, identity, access, and backend IT projects.

Requirements

  • IT help desk
  • Systems administration
  • macOS
  • Google Workspace
  • Okta
  • Okta Workflows
  • AI coding tools
  • Bash
  • Python
  • MDM
  • Troubleshooting

Responsibilities

  • Build AI automations, custom skills, and IT workflows
  • Instrument and improve the agentic IT ticketing system
  • Provide in-person and remote IT support for hardware, accounts, and SaaS applications
  • Build and promote self-service tools
  • Contribute to endpoint management, identity and access management, and IT backend projects

Benefits

  • Equity
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Fitness benefits
  • Commuter account
  • Dependent care account