Integrations Engineer
Pave Bank provides businesses with multi-asset banking services across multiple currencies, offering 24/7 access to global financial operations through a regulated commercial platform.
Funding history
About Pave Bank
Pave Bank offers businesses access to multi-asset and multi-currency banking services operating 24/7. The platform enables users to manage different types of digital and traditional assets through operational accounts, multi-asset accounts, and programmable banking features. As a regulated commercial bank licensed by the National Bank of Georgia, it combines technology-driven product design with banking regulatory standards.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own integrations from kickoff through go-live and post-launch support, debug API issues, and guide client developers through authentication, sandbox, and compliance requirements. You will build documentation, diagnostics, AI support workflows, portal improvements, and data-informed tooling that removes recurring customer friction.
Requirements
- Customer-facing technical integration experience
- API debugging and log analysis
- LLM tooling, prompt design, RAG, agentic workflows, or AI-assisted support tooling experience or eagerness
- Structured debugging and communication skills
- Ability to manage multiple client integrations
Responsibilities
- Run client integrations from kickoff through go-live and post-launch support
- Act as the primary technical contact during integrations
- Debug integration issues using API calls, logs, and request-response inspection
- Guide client developers through authentication, sandbox, and compliance requirements
- Track customer-query causes and automate, document, or fix recurring problems
- Build LLM-based support chatbots and agentic workflows
- Create integration guides, FAQs, and compliance documentation
- Drive UI and UX improvements that reduce support tickets
- Extend back-office portal tooling and instrument the customer journey
- Translate customer pain points into actionable product and engineering input
