Integration Manager
Xsolla (USA), Inc., operating under the Xsolla brand, is a global video game commerce and payments company serving game developers, publishers, creators, and payment providers.
Maintainer signals as of 9/25/2026
Projects
About Xsolla (USA), Inc.
Xsolla provides merchant-of-record and payment-processing services plus direct-to-consumer commerce, web shops, publishing and distribution tools, cloud gaming, fraud prevention, player engagement, creator monetization, and developer tooling for the video game industry. Its solutions operate across 200+ geographies with 1,000+ payment methods and are actively supported through live products, documentation, customer support, and ongoing hiring.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Xsolla is seeking an Integration Manager to serve as a front-line technical partner for game studios, guiding integrations of products, tools, and APIs from pre-sales through go-live and ongoing support.
Requirements
- Bachelor's degree or equivalent experience in a related field
- 3+ years in technical integration, solutions engineering, or a client-facing technical role
- Ability to lead client meetings and presentations independently
- Working knowledge of REST APIs, JSON, and webhooks
- Ability to troubleshoot integration failures independently
- Experience using Postman or equivalent tools
- Near-native Korean and English fluency
- Customer service or client relationship experience
- Ability to work autonomously with shifting priorities
- Strong attention to detail and time management
Responsibilities
- Lead client meetings, calls, and technical demos
- Act as the primary technical contact during pre-sales and onboarding
- Scope integration requirements and set expectations
- Present technical concepts to technical and non-technical stakeholders
- Guide partners through API authentication, payload, and webhook integrations
- Diagnose issues using data dumps, logs, and API traces
- Write and interpret scripts or API calls to reproduce issues
- Document issues for engineering teams
- Escalate issues to Engineering, Product, or Support when appropriate
- Provide status updates to internal stakeholders and clients
- Maintain documentation in Jira and Confluence
Hiring Process
Background checks may be conducted where permitted by law after the final interview stage, in compliance with local regulations.