Integration Engineer Card Issuing
Stablecoin rails for real-world payments.
Maintainer signals as of 9/25/2026
Projects
About StraitsX
StraitsX is a Singapore-headquartered provider of regulated stablecoin and digital-payment infrastructure. It issues fiat-backed stablecoins including XSGD, XUSD, and XIDR, and provides settlement, wallet, dedicated virtual accounts, card issuance, QR-payment connectivity, OTC trading, and API services.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You guide clients through API integrations from sandbox setup to production go-live. You debug issues configure identity and payment systems manage certification processes create technical documentation provide first-line support and translate integration challenges into engineering work.
Requirements
- 4+ years of experience in a technical client-facing role
- Experience with RESTful APIs
- Exceptional written and verbal communication in English and Mandarin
- Experience with ticketing systems such as FreshDesk or Zendesk
- Ability to read logs and trace distributed systems
- Structured troubleshooting skills
- Proficiency with generative AI tools
- Ownership mentality
- Fintech or payment industry experience
- Experience with VISA or Mastercard protocols or card lifecycle management
- Familiarity with DataDog or Grafana
- Knowledge of webhook architectures and event-driven systems
- Experience creating SOPs or runbooks
Responsibilities
- Guide clients through API integration from sandbox setup to production go-live
- Debug and diagnose sandbox and production issues
- Manage identity provider access control and payment network configuration
- Manage payment network certification for mobile wallet integrations
- Develop technical documentation troubleshooting playbooks and knowledge base content
- Provide first-line technical support through client communication channels
- Translate client feedback into Jira tickets
- Use generative AI tools and monitoring platforms for troubleshooting
- Collaborate on the client integration experience