High Potential Program - IT Support
Impossible Cloud is a German cloud infrastructure company providing S3-compatible sovereign object storage, bare metal GPU servers, and managed AI services.
Funding history
Projects
About Impossible Cloud
Impossible Cloud operates a sovereign European cloud platform focused on GDPR-compliant, S3-compatible object storage, dedicated bare metal NVIDIA GPU servers, and managed AI services. Its offerings include scalable storage for backup, archiving, applications, IoT, media, and AI workloads; dedicated GPU infrastructure for training and inference; and managed inference endpoints, GPU instances, Kubernetes, and Slurm services. The company provides transparent pricing, free egress and API calls for storage, data residency across European regions, enterprise security controls, migration support, and partner programs for resellers, MSPs, distributors, and technology partners.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will solve real IT problems from day one and work on hands-on projects that improve internal operations. You will complete onboarding and training, learn the company IT infrastructure and compliance requirements, and receive one-on-one mentorship. You will handle helpdesk requests for hardware, software, accounts and connectivity, manage employee devices and monitors, administer user accounts and access permissions, and maintain documentation to meet compliance needs. Later in the program you will lead improvement projects, identify recurring issues, and propose or implement fixes to increase efficiency.
Requirements
- Enrolled in or recently graduated from Computer Science Business Informatics or IT Management or equivalent practical knowledge
- Structured reliable and communicative problem solver
- Curiosity about AI tools and automation
- Comfortable with Linux macOS and Windows
- Fluent in English; German is a plus
- Nice to have scripting experience in Python or bash
- Nice to have experience with MDM tools
- Nice to have experience with AI workflow automation platforms such as Make Zapier or n8n
Responsibilities
- Solve problems
- Provide helpdesk support for hardware software accounts and connectivity
- Manage IT assets including employee devices and monitors
- Manage user accounts and access permissions
- Maintain documentation and compliance records
- Participate in onboarding and training
- Collaborate with engineering on hands on projects
- Identify and implement process improvements
Benefits
- Comprehensive training
- One on one mentorship and personalized coaching
- Practical hands on project experience
- Monthly collaborative meetup weeks and team events
- Office in a trendy location
- Free healthy brain food
- Onsite canteen
- Subsidized premium gym membership
Hiring Process
Apply by submitting your CV or LinkedIn profile. Applications are reviewed within a few days, with strong matches invited to an intro call via Google Meet. Candidates then complete two to four interview steps, including a meeting with the founders. Successful candidates receive a personal offer and feedback call followed by a written offer document.
