Head of Servicing
Slash Financial, Inc. is an active fintech company providing business banking, cards, treasury, payments, and digital-asset services through a partner-enabled financial platform.
Maintainer signals as of 9/2/2026
Funding history
Projects
About Slash Financial, Inc.
Slash Financial, Inc. operates a financial technology platform for businesses, combining business banking, corporate cards, treasury, payment capabilities, and financial-management tools. Its current legal disclosures also identify digital-asset services, including Global USD Account and USDSL stablecoin services, delivered with third-party providers. Slash explicitly states that it is not a bank or FDIC-insured bank.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and own the end to end servicing and collections operating model. You will manage payment exceptions customer communications receivables controls delinquency workouts charge offs recoveries credit reporting and external servicer governance. You will also define performance metrics ensure data integrity and build procedures training quality assurance tooling and staffing plans.
Requirements
- 5+ years of commercial loan or card servicing collections recovery or credit operations experience
- Knowledge of payment operations ACH returns delinquency customer communications workouts settlements charge offs recoveries disputes and complaints
- Experience designing controlled servicing processes in regulated or bank partner environments
- Understanding of receivables or subledger reconciliation and operational reporting
- Experience overseeing collection agencies servicers or other critical third parties
- Strong judgment and communication skills
Responsibilities
- Build servicing and collections policies and procedures
- Lead customer outreach promises to pay account restrictions escalations and complex case resolution
- Maintain receivables ledger integrity and reconcile balances payments recoveries charge offs and vendor placements
- Define servicing KPIs queues management reporting and Credit Committee materials
- Exercise or recommend freezes workouts settlements charge offs and referrals
- Govern backup successor and outside servicers including diligence contracts SLAs data transfers QA and continuity
- Build procedures training quality assurance tooling and staffing plans
Benefits
- Equity in a high-growth company
- Health insurance
- Dental insurance
- Vision insurance
- Unlimited PTO
- Daily in-office meals
- Transportation support