Head of Fraud Payments and Banking

Skills

About the Role

You will own the end-to-end payments and banking fraud prevention strategy. You will lead fraud analysts, investigators, and managers; design policies and controls; oversee fraud detection systems and escalations; manage risk assessments; monitor payment trends; and report fraud and payment performance to executive leadership.

Requirements

• At least 10 years of experience in banking, payment processing, or fraud risk management
• Experience building or leading a fraud team
• Experience managing strategic fraud and payments programs and high-volume analyst operations
• Experience with card, third-party, and peer-to-peer payment fraud
• Knowledge of banking regulatory and compliance frameworks
• Knowledge of UK and non-US fraud, payments, and banking regulatory regimes
• Data analytics and reporting experience
• Communication and interpersonal skills
• Experience developing career frameworks, coaching managers, and scaling operational teams

Responsibilities

• Own the payments and banking fraud prevention strategy
• Set the fraud vision, roadmap, and OKRs
• Build, lead, and mentor fraud analysts, investigators, and managers
• Monitor emerging fraud trends, techniques, and technologies
• Monitor payment trends and regulatory shifts
• Design and maintain fraud policies, rule frameworks, and controls
• Maintain risk assessment, mitigation, governance, and audit controls
• Lead risk assessments and implement preventive controls
• Oversee fraud detection systems and escalation pathways
• Maintain SLA and QA standards for alert queues
• Coordinate fraud operations with customer support, compliance, legal, product, and security
• Direct fraud and payment KPI analysis and reporting
• Apply global coverage standards across markets

Hiring Process

Job-related skills or work-style assessment may be requested.