Head of Fraud Payments and Banking
Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.
Funding history
Investors
Projects
About Payward, Inc.
Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own the end-to-end payments and banking fraud prevention strategy. You will lead fraud analysts, investigators, and managers; design policies and controls; oversee fraud detection systems and escalations; manage risk assessments; monitor payment trends; and report fraud and payment performance to executive leadership.
Requirements
- At least 10 years of experience in banking, payment processing, or fraud risk management
- Experience building or leading a fraud team
- Experience managing strategic fraud and payments programs and high-volume analyst operations
- Experience with card, third-party, and peer-to-peer payment fraud
- Knowledge of banking regulatory and compliance frameworks
- Knowledge of UK and non-US fraud, payments, and banking regulatory regimes
- Data analytics and reporting experience
- Communication and interpersonal skills
- Experience developing career frameworks, coaching managers, and scaling operational teams
Responsibilities
- Own the payments and banking fraud prevention strategy
- Set the fraud vision, roadmap, and OKRs
- Build, lead, and mentor fraud analysts, investigators, and managers
- Monitor emerging fraud trends, techniques, and technologies
- Monitor payment trends and regulatory shifts
- Design and maintain fraud policies, rule frameworks, and controls
- Maintain risk assessment, mitigation, governance, and audit controls
- Lead risk assessments and implement preventive controls
- Oversee fraud detection systems and escalation pathways
- Maintain SLA and QA standards for alert queues
- Coordinate fraud operations with customer support, compliance, legal, product, and security
- Direct fraud and payment KPI analysis and reporting
- Apply global coverage standards across markets
Benefits
- Bonus program
- Equity program
- Wellness allowance
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
Hiring Process
Job-related skills or work-style assessment may be requested.