GTM Operations Agent Development
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will serve as a strategy and operations partner to Agent Development leadership. You will establish operating cadence and business-health reporting, scale enterprise agent-deployment practices, drive account expansion, analyze data for executive recommendations, and build internal AI-enabled tools and workflow automation.
Requirements
- 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at technology companies
- Ability to analyze large datasets and translate findings into executive-ready insights
- Experience supporting sales, post-sales, or commercial teams in strategy and operations
- Understanding of enterprise technology product deployment and expansion
- Strong communication skills and ability to influence senior stakeholders
Responsibilities
- Support Agent Development leadership as a strategy and operations partner
- Establish operating cadence and visibility into business health
- Define and scale enterprise agent-deployment practices
- Drive account expansion strategy with account teams
- Analyze datasets and deliver executive-ready recommendations
- Build internal systems and automate workflows using AI-native tools
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans
