Fraud Analyst
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help protect customers, agents, and the business from fraud while supporting accessible services. You will assess risks, investigate suspicious transactions and cases, create reports and dashboards, coordinate with legal teams and authorities, analyze fraud data, support training, and communicate with affected agents and customers.
Requirements
- Bachelor’s degree or higher in IT Audit and Management Control Business Administration Finance Criminology or a relevant field
- At least two years of experience with financial-sector case investigations fraud risk controls regulatory requirements and market practices
- Proficiency in spoken and written English
- Analytical interpersonal and communication skills
- Strong computer application skills
- Ability to work under pressure
- Attention to detail
- Willingness to travel to field locations
Responsibilities
- Assess fraud risks periodically
- Visit field locations to understand local challenges
- Identify customer agent and staff vulnerabilities
- Prepare data dashboards and required reports
- Prepare fraud training materials
- Report and communicate fraud issues to stakeholders
- Investigate and escalate suspicious activity
- Monitor suspicious transactions and follow up on required actions
- Investigate fraud cases with legal teams and local authorities
- Analyze fraud data to support decision-making
- Call and follow up with agents regarding commission cuts
- Explain commission cuts and supporting evidence to agents
Benefits
- Health insurance for you and your dependents
- 26 weeks of parental leave for mothers
- 4 weeks of parental leave for fathers
- Subsidized childcare
- Gym memberships fitness classes and workout equipment
- Airtime reimbursement
- Free food
