Fraud Analyst
Wave Mobile Money is a financial technology company providing affordable mobile money services across Africa.
Funding history
About Wave Mobile Money Inc.
Wave Mobile Money builds and operates a mobile financial network intended to help make Africa the first cashless continent. Its consumer services enable users to deposit and withdraw money, send funds, pay bills, buy airtime, and access customer support through mobile applications and agents. Wave Business provides bulk payments, in-person merchant payments, cash collection tools, a business portal, and checkout APIs. The company serves consumers, agents, merchants, businesses, and other clients across multiple African countries.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help protect customers agents and the business from fraud while keeping services accessible. You will assess vulnerabilities monitor suspicious transactions investigate cases analyze fraud data prepare reports and training materials and coordinate with legal teams local authorities and affected stakeholders.
Requirements
- Bachelor’s degree or higher in IT audit and management control business administration finance criminology or a related field
- At least 3 years of financial-sector experience
- Experience with case investigation fraud risk controls regulatory requirements and market practices
- Proficiency in spoken and written English
- Fluency in local languages is advantageous
- Strong attention to detail
- Proactive and self-directed approach
- Project ownership and sound escalation judgment
- Ability to adapt to changing priorities
Responsibilities
- Assess fraud risks periodically
- Visit field locations to understand local challenges
- Identify vulnerabilities affecting customers agents and staff
- Prepare fraud data dashboards and reports
- Create fraud training materials
- Communicate with stakeholders about fraud issues
- Investigate suspicious activity and escalate issues
- Monitor suspicious transactions and follow up on actions
- Investigate fraud cases and liaise with legal teams and local authorities
- Analyze fraud data to support decision-making
- Contact agents about commission cuts
Benefits
- Health insurance for employees and dependents
- 26 weeks of parental leave for mothers
- 4 weeks of parental leave for fathers
- Subsidized childcare
- Gym membership fitness class and workout equipment subsidies
- Airtime reimbursement
- Free food
