Fraud Analyst
Skills
About the Role
You will protect customers, agents and the business from fraud by assessing risks, investigating suspicious activity, and maintaining monitoring and reporting. You will determine vulnerabilities, build and maintain dashboards and data for decision making and reporting, prepare fraud training materials, communicate with stakeholders, liaise with legal and authorities, and take actions to close cases.
Requirements
- Bachelor’s degree in IT, business administration, finance, criminology, or related discipline
- Minimum 2 years experience in the financial sector including case investigation, fraud risk controls, regulatory requirements, and market practices
- Proficiency in spoken and written English
- Work authorization to work in Senegal
- Fluency in Wolof and other local languages is an advantage
Responsibilities
- Assess fraud risks periodically
- Determine vulnerabilities of customers, agents and staff
- Maintain reliable data and dashboards for partner and statutory reporting
- Prepare fraud training materials based on risk exposure
- Report and communicate fraud issues to stakeholders and customers
- Investigate and escalate suspicious activity and take action
- Monitor suspicious transactions and follow up on required actions
- Investigate fraud cases and liaise with the legal department and local authorities to close cases
- Perform data analysis on fraud to support decision-making
- Perform other duties as required
Benefits
- Performance reviews twice a year and bonuses for employees after 6 months
- Employer-paid health care insurance for employee and dependents (100% premium)
- Generous parental leave (26 weeks for mothers, 4 weeks for fathers) and subsidized childcare on return
- Subsidized gym memberships, fitness classes, and workout equipment
- Airtime reimbursement
- Free food
- Beautiful office space