Forward Deployed Engineering Intern AI Agent
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will help develop and configure AI agents, build and test integrations with external systems, and troubleshoot prototype performance. You will work with customers and engineers to understand requirements, iterate on solutions, and participate in demos and feedback sessions.
Requirements
- Be enrolled in a Bachelor's or Master's degree program in Computer Science, Engineering, or a related field
- Have experience writing code in Python or another general-purpose language
- Understand programming fundamentals and software development best practices
- Demonstrate interest in artificial intelligence, machine learning, or software engineering
- Have strong communication skills and willingness to collaborate with teammates and customers
Responsibilities
- Assist with developing and configuring AI agents using platform tools
- Build and test integrations between AI agents and external systems
- Support performance tuning and troubleshooting of AI agent prototypes
- Work with customers and engineers to understand requirements and iterate on solutions
- Participate in team demos and feedback sessions
Benefits
- Expensed lunch and dinner while working in the office, up to CAD 25 each
- Office snacks and drinks
- 4 days of PTO