Forward Deployed Engineer

Skills

About the Role

You will join customer conversations early alongside the Product Lead and VP of Sales, exploring how customers can use the platform. You will develop a deep understanding of the platform, evaluate technical feasibility, and help customers and internal teams reason through architecture and implementation tradeoffs. When hands-on work is the fastest path to clarity, you will prototype, build, and debug solutions. As the platform evolves, you will own increasingly complex customer deployments involving integrations, evaluation, fine-tuning, and optimization. You will define repeatable technical patterns, solve problems end to end, and move fluidly between system design, detailed implementation, and direct customer conversations.

Requirements

• 6+ years of experience in software engineering, forward deployed engineering, customer engineering, or a similarly technical customer-facing role
• Strong software engineering and systems-design fundamentals
• Ability to write, debug, and review production-quality code
• Deep experience with APIs, integrations, data systems, cloud infrastructure, and modern application architecture
• Strong production experience in Python and/or TypeScript
• Proficiency with SQL, APIs, integrations, authentication, cloud infrastructure, and production observability
• Hands-on experience building AI-powered applications, including working with model APIs, context management, tool calling, retrieval, evaluation, and cost-quality-latency tradeoffs
• Ability to move between system architecture, detailed implementation, and direct technical conversations with customers
• Strong communication skills and credibility to work with customer engineers, internal engineers, and business stakeholders
• Exceptional agency and comfort operating in a lean, fast-moving environment

Responsibilities

• Lead technical discovery and solution design in early customer conversations
• Evaluate feasibility and tradeoffs across architecture, APIs, integrations, data, authentication, security, infrastructure, and deployment
• Prototype, build, and debug technical solutions alongside the engineering team
• Own technical problems end to end
• Develop a deep understanding of the platform and the environments in which it must operate
• Turn early solutions into scalable technical patterns
• Support complex customer deployments involving integrations, evaluation, fine-tuning, and optimization

Benefits

• Competitive compensation and equity package aligned with growth, performance, and merit