Financial Support Analyst
Adyen is a Dutch financial technology company providing global payment acceptance.
Maintainer signals as of 9/25/2026
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will serve as a primary contact for merchants and commercial teams on finance-related issues through email and phone. You will advise merchant finance teams on using financial products and platform features, analyze merchant pain points, and work with finance product and development teams to improve products.
Requirements
- At least 3 years of experience with financial products in a banking or fintech environment
- Exposure to issuing, business accounts, capital, or business financing
- Finance and analytical skills
- Familiarity with accounting systems
- Commercial sensibility
- Ability to make informed decisions under pressure and prioritize requests
- Experience working in ambiguous environments
- Advanced proficiency with Microsoft Excel
Responsibilities
- Serve as the first point of contact for merchants and commercial teams on finance-related issues
- Communicate proactively and reactively with merchants by email and phone
- Educate and advise merchant finance teams on platform products and features
- Analyze merchant pain points
- Collaborate with finance product and development teams to improve or build products
Benefits
- Equity in the form of RSUs
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
Hiring Process
Application response within 5 business days; interview process typically takes about 4 weeks.
