Field Service Technician

Figure is an AI robotics company developing general-purpose humanoid robots and its Helix vision-language-action AI system.

San Jose, United States
About Figure

Figure develops and deploys general-purpose humanoid robots for commercial and household tasks. Its current Figure 03 robot is powered by Helix, an onboard generalist vision-language-action model; the company also operates the Index data-collection service.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will maintain and inspect humanoid robots and supporting site infrastructure. You will troubleshoot mechanical, electrical, and software issues; document repairs; verify on-site use cases; provide actionable feedback; and develop diagnostic tools and procedures.

Requirements

  • 3+ years of experience working with complex systems
  • Familiarity with computer-based tools including command prompts and Google Suite
  • Familiarity with electrical diagnostic tools including oscilloscopes, digital multimeters, and current probes
  • Familiarity with torque tools and mechanical assembly
  • Ability to read PCB and harness schematics
  • System architecture diagnostic experience and organized diagnostic processes
  • Ability to remove and replace mechanical components up to 50 pounds
  • Valid driver's license and clean driving record

Responsibilities

  • Maintain humanoid robots and site infrastructure
  • Perform routine maintenance and inspections
  • Troubleshoot mechanical, electrical, and software issues
  • Collaborate with engineering, build, validation, and fabrication teams to resolve issues
  • Verify on-site use-case stability and provide feedback to development teams
  • Maintain accurate maintenance and repair records
  • Develop diagnostic tools and procedures
  • Follow assembly documentation
Field Service Technician at Figure | JobStash