Engineering Manager Switchboard
GitLab is an AI-powered DevSecOps platform that unifies the entire software development lifecycle into a single application. It helps development, security, and operations teams to collaborate and deliver software more efficiently, with security integrated at every step. The platform is trusted by millions of users and a majority of the Fortune 100.
About GitLab Inc.
GitLab is a comprehensive, AI-powered DevSecOps platform that streamlines the entire software delivery process by unifying the development lifecycle into a single application. It integrates source code management, CI/CD, security, and monitoring to help teams build, secure, and operate software more efficiently. Key features include automated security scans built into the development pipeline and AI-driven tools like GitLab Duo for code suggestions and chat, which enhance developer productivity. GitLab serves a diverse client base, from startups and open-source projects to large enterprises, including over half of the Fortune 100. The platform aims to reduce complexity, accelerate delivery cycles, and strengthen security and compliance for its users.
Skills
About the Role
You will lead the full-stack Switchboard team responsible for a customer-facing control panel for Dedicated environments. You will set product direction, hire and develop engineers, guide technical strategy, plan delivery priorities, and drive reliable, secure, high-quality execution across frontend, backend, UX, product, and technical writing.
Requirements
- Build and own large-scale distributed services
- Provide technical architecture guidance and technical strategy
- Drive operational excellence for services with 99.99% SLOs
- Leverage AI tooling to improve team productivity
- Build and manage high-performing, accountable team cultures
- Drive complex projects to completion without a dedicated TPM
- Lead distributed and remote teams effectively
Responsibilities
- Lead the full-stack Switchboard team responsible for the customer-facing control panel
- Set clear direction for product delivery and evolution
- Hire and develop a high-performing team
- Partner with Technical Team Leads to provide direction, make final decisions, and remove blockers
- Partner with Product and Design on wireframes and UI direction
- Own planning with the Product Manager, including priorities, dependencies, and quarterly delivery epics
- Ensure fast, high-quality cross-functional execution across frontend, backend, UX, product, and technical writing
- Drive improvements in quality, security, and performance
- Enable customers to manage tenant environments while reducing manual operations
Benefits
- Health, financial, and well-being benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity compensation
- Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
