Director of Sustaining Engineering Spark

Crusoe is an active AI-infrastructure company operating an AI cloud platform, managed AI services, and AI data-center infrastructure.

Series E14 current maintainers9 active leads5 lead step-downs
Denver, United States
About Crusoe, Inc.

Crusoe designs, builds, and operates energy-first AI infrastructure. Its offerings include Crusoe Cloud for GPU-based training, fine-tuning, inference, and managed services, alongside AI-optimized data centers and energy infrastructure.

View jobs by Crusoe, Inc.

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own the installed Spark fleet after production ramp. You will establish reliability processes, manage failures and configuration changes, oversee obsolescence and retrofit decisions, and translate field evidence into requirements for future product generations.

Requirements

  • Bachelor's degree in Mechanical, Electrical, Reliability, or a closely related engineering discipline
  • 10 to 15 years of sustaining, reliability, or product support engineering experience for deployed capital equipment or infrastructure hardware
  • Experience owning a fielded installed base and converting field data into design changes
  • Experience with obsolescence and lifecycle management
  • Experience establishing a new function, processes, and partner agreements
  • Knowledge of FRACAS, root-cause analysis, MTBF, and failure-rate analysis
  • Knowledge of PLM, change workflows, as-built control, and serial-level effectivity
  • Knowledge of DMSMS, end-of-life monitoring, last-time-buy modeling, and alternate-part qualification
  • Electrical, mechanical, and thermal systems knowledge, including liquid cooling
  • Experience with modular, containerized, or prefabricated infrastructure products
  • Familiarity with liquid-cooled data center hardware, including CDUs and rack-level cooling interfaces

Responsibilities

  • Own technical handover and lifecycle support for deployed generations
  • Measure fleet reliability and define required telemetry
  • Run FRACAS and chair the Failure Review Board
  • Contain safety and fleet-wide risks and sequence retrofits
  • Own post-release engineering changes and configuration baselines
  • Run the DMSMS and obsolescence program
  • Issue retrofit, maintenance, and acceptance packages
  • Convert fleet evidence into product and qualification requirements
  • Own reliability and service inputs to unit economics
  • Represent serviceability and maintainability in design reviews

Benefits

  • Restricted Stock Units
  • Paid time off
  • Paid holidays
  • Leave of absence programs
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Employer HSA contributions
  • Paid parental leave
  • Life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • Tuition reimbursement
  • Mental health and wellness support
  • Commuter benefits
  • Cell phone stipend
  • 401(k) plan with company match up to 4% of salary
  • Volunteer time off
  • Global travel insurance and emergency assistance
  • Daily meals allowance