Deployment Strategist Public Sector

Blockchain intelligence company providing tools to detect, investigate, and manage crypto-related fraud, financial crime, and compliance for institutions and government agencies.

Maintainer signals as of 9/25/2026

450 Townsend Street, San Francisco, CA 94107, United States
About TRM Labs

TRM Labs provides blockchain intelligence for investigations and compliance, offering products such as forensics, wallet screening, entity screening, transaction monitoring, and APIs. It serves financial institutions, crypto businesses, and public sector agencies to trace funds, assess risk, and build cases across digital assets.

View jobs by TRM Labs

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

Serve as a trusted advisor to regulatory agencies, onboarding them onto blockchain intelligence tools, driving adoption and retention, building executive relationships, developing self-serve resources and scalable workflow solutions, monitoring usage, and surfacing product feedback.

Requirements

  • 3–5+ years working within or alongside government regulatory agencies, or in customer success, deployment, consulting, or account management roles serving government or regulatory bodies.
  • Practical experience with or strong interest in blockchain analysis, virtual currencies, and investigative or compliance tools.
  • Experience structuring problems and prioritizing critical issues in complex regulatory environments.
  • Ability to communicate complex ideas to technical and non-technical audiences.
  • Demonstrated AI fluency and experience building workflow-driven AI solutions such as copilots, automated trackers, or bots.
  • Comfort operating in a fast-paced, remote-first environment.
  • US Citizenship required.

Responsibilities

  • Act as a trusted advisor for regulator customers.
  • Onboard new regulator customers and drive utilization milestones within 60 days.
  • Build and maintain strategic relationships with economic buyers and executives.
  • Develop and launch self-serve resources such as playbooks and onboarding guides.
  • Identify recurring regulator use cases and deliver scalable solutions including chatbots, workflow templates, and query sets.
  • Monitor customer usage, detect adoption gaps, maintain high retention, and identify expansion opportunities.
  • Surface product feedback and feature requests to Product and Engineering.

Benefits

  • Fully remote work