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Deployment Strategist Eastern Europe

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TRM Labs

Blockchain intelligence company providing tools to detect, investigate, and manage crypto-related fraud, financial crime, and compliance for institutions and government agencies.

Series C2 current maintainers2 active leads1 new active lead1 lead step-down1 early lead departureTeam intelligence

Maintainer signals as of 8/14/2026

450 Townsend Street, San Francisco, CA 94107, United States
About TRM Labs

TRM Labs provides blockchain intelligence for investigations and compliance, offering products such as forensics, wallet screening, entity screening, transaction monitoring, and APIs. It serves financial institutions, crypto businesses, and public sector agencies to trace funds, assess risk, and build cases across digital assets.

View jobs by TRM Labs

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will advise crypto businesses and financial institutions, explain blockchain investigations, deliver product demonstrations and training, relay customer feedback, monitor engagement, mitigate churn, and provide timely support during sanctions updates and critical investigations.

Requirements

  • 5+ years of professional experience
  • High proficiency in English
  • Polish language skills desirable
  • Hands-on experience with virtual currencies and blockchain analytics
  • Experience in compliance, investigations, or customer-facing functions
  • Ability to structure complex problems and prioritize critical issues
  • Exceptional attention to detail
  • Ability to communicate technical and investigative concepts to diverse stakeholders
  • Strong collaboration and influencing skills
  • Willingness and ability to travel occasionally

Responsibilities

  • Advise crypto businesses and financial institutions on platform effectiveness
  • Explain technical and investigative concepts and support blockchain data interpretation
  • Build and deliver product demonstrations for investigators, analysts, compliance officers, supervisors, and risk teams
  • Conduct structured customer training sessions
  • Channel customer feedback to product and engineering teams
  • Monitor customer engagement and usage trends
  • Identify churn risk and implement mitigation strategies
  • Maintain engagement with customer stakeholders
  • Triage customer questions during time-sensitive events
  • Coordinate trace validation and gather intelligence

Benefits

  • Remote work option