Data Science Intern
Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.
Funding history
About Cresta
Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will collect, clean, and preprocess structured and unstructured data; analyze trends; build and evaluate machine-learning models; and create dashboards. You will assist with deployment and performance monitoring, document experiments and results, and participate in demos and feedback sessions.
Requirements
- Enrollment in a Bachelor's or Master's program in Computer Science, Engineering, or a related field
- Python or another general-purpose programming language
- Interest in artificial intelligence, machine learning, or software engineering
- Understanding of statistics and machine learning concepts
- Familiarity with Pandas, NumPy, Scikit-learn, TensorFlow, or PyTorch
- Experience with SQL and databases
- Analytical and problem-solving skills
- Communication and collaboration skills
Responsibilities
- Collect, clean, and preprocess structured and unstructured data
- Perform exploratory data analysis
- Build and evaluate machine learning models
- Develop data visualizations and dashboards
- Assist in deploying models and monitoring performance
- Work with large datasets using Python, SQL, and cloud platforms
- Document processes, experiments, and results
- Participate in team demos, feedback sessions, and learning opportunities