Data Center Operations Manager
Verda is a Helsinki-headquartered full-stack AI cloud provider offering on-demand GPU compute, clusters, serverless containers, storage, APIs, and related AI infrastructure.
Funding history
About Verda
Formerly DataCrunch, Verda operates European AI cloud infrastructure for the full AI lifecycle, from prototyping and distributed model training to scalable inference. It manages data-center infrastructure, hardware, cloud-platform services, and an in-house AI Lab.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead shift-based technicians and oversee daily data-center operations and the hardware lifecycle. You will organise coverage and priorities, coordinate deployments and build-outs, manage incidents and records, improve procedures and safety practices, work with facility providers, and recruit, coach, and performance-manage technicians.
Requirements
- Hands-on data-center operations or comparable critical-infrastructure experience
- Experience leading shift-based technical teams
- Knowledge of server hardware, rack-and-stack, component replacement, and structured cabling
- Knowledge of copper and fibre installation, optics, and link-level troubleshooting
- Experience managing hardware deployments, incidents, inventory, and operational priorities
- Strong operational judgment and escalation skills
- People-management skills including coaching, performance management, recruitment, and team development
Responsibilities
- Lead, support, and develop a shift-based Data Center Technician team
- Organise shift coverage, workload, priorities, handovers, and daily operations
- Own the hardware lifecycle from receiving and inventory through deployment, repair, relocation, RMA, and decommissioning
- Ensure safe rack-and-stack, component replacement, cabling, and link-level troubleshooting
- Coordinate cluster deployments, capacity expansions, hardware refreshes, and site projects
- Lead responses to hardware and connectivity incidents
- Build and improve procedures, runbooks, safety practices, and escalation paths
- Maintain records for assets, inventory, incidents, maintenance, and completed work
- Recruit, onboard, coach, and performance-manage technicians
- Monitor facility events and escalate operational concerns
- Participate in on-call rotations and lead urgent incidents when required
Benefits
- Equity compensation
- Fringe benefits